Expert advice from serious injury claims lawyers

Where your injuries were caused by someone else’s negligent driving, unsafe working conditions, or deliberate action, you are likely to be entitled to compensation. While the thought of pursuing a claim at this time might seem intimidating, with the right legal support the process can be kept straightforward with all of the hard work done for you.

Based in York and Lincoln, acting for clients all over England and Wales, we provide sensitive and pragmatic advice in cases of serious injury to the head, brain or multiple injuries. Our lawyers are all specialists in catastrophic or serious injuries and are supported by medically qualified staff who assist with case assessment, research, and interpreting medical and psychological reports.

We have successfully recovered millions of pounds in compensation for people with a  brain injury and those who have sustained life-long injuries from a catastrophic event that was proven to be just not their fault.

What our team will do for you:

  • Give you a free initial consultation to discuss your situation and explore your options (no matter how long it takes)
  • Advise you if you want to raise a complaint about the treatment you have received
  • Represent you at Inquests, if the accident resulted in the death of a loved one
  • Obtain notes and records from your medical practitioner
  • Advise and guide you on your care and rehabilitation
  • Run a full investigation of a potential negligence claim
  • Represent you in Court Proceedings.

We work with many leading charities and people in brain injury and catastrophic injury rehabilitation.  Accredited by the leading charity Headway UK as a gold standard. Over decades, we have built up the most amazing network of experts who help us accurately assess your claim, your treatment needs and your on-going requirements.

In complex claims, instructing us early is important as it enables us to obtain interim payments from the people who were responsible for your injury. An interim payment can make all the difference for you as this money can provide you with funds for private rehabitiliation (saving thousands of pounds from the NHS stretched budgets), re-housing, the implementation of care and case management, the purchase of equipment to support your independence, and provide you with a rehab programme post-discharge.

When your case is won, we assist you with setting up trusts to protect any state benefits you are entitled to through our links with our in-house tax team. We also provide advice and assistance with Court of Protection issues if you are unable to manage your affairs.

The types of serious injury claims we can help you with

Acquired Brain Injury or Traumatic Brain Injury

Every year, over a million people attend the Emergency Department with a head injury. Even a mild brain injury can result in long-term symptoms like fatigue, memory loss, dizziness, change in mood and vision issues. These will impact on your day-to-day life.

If you have had a brain injury, accessing rehabilitation early is vital to your recovery and entry back in to society and a long meaningful life. These treatments are available through our brilliant NHS, but the waiting lists can be long before you can access rehabilitation.

If fault can be established and you bring a claim against the party responsible for your condition, you may be successful in receiving interim payments whilst your claim is progressing. These are funds that will be used specifically for your needs, accelerating your rehabilitation and removing the costs of your care from the NHS.

Spinal Injury

Spinal injuries can happen in an instant and change your life forever. Your work, family and relationships may all be affected as well as your ability to live independently.

If you or a loved one has sustained a spinal injury that could have been prevented, you may be able to claim compensation.

We know that being seriously injured can be a devastating experience, affecting you psychologically as well as physically. Many spinal cord injury survivors are able to regain significant mobility with physical therapy, and our team will be able to help you access the best possible treatments, rehabilitation and support. We can also help secure interim payments during your claim, before the final settlement is agreed, to pay for vital therapies or home adaptations.

Fatal Accident claims

If a loved one dies suddenly and unexpectedly due to a fatal accident, the shock and grief can be overwhelming.

Losing a family member or close friend to a fatal injury can turn your life completely upside down. It is one of the most traumatic experiences you will ever have to face.

We have helped many bereaved people make a fatal injury compensation claim after the loss of a loved one. We understand the pain and difficulties you’re going through. We will be at your side at the inquest and will help you navigate the enormity of this event during the time it takes for you and your family to adapt to this catacylismic event in your life.

Recent examples of our serious injury claim work

We handle hundreds of cases and deal with each one with discretion and understanding, here is a flavour of some of our recent work:

  • Secured significant funds for a victim who was involved in a head on collision whilst riding a motor bike. The accident caused many traumatic fractures and internal injuries.
  • Represented the surviving spouse in a claim against an impaired motorist who killed the partner in a supermarket car park.
  • Secured damages for a pedestrian who was left with severe brain injuries having been run over by a taxi driver.
  • Negotiated a six-figure award for an employee of a council who sustained really dreadful injuries at work and was subsequently dismissed by the employer due to inability to carry out their previous duties.
  • Mediated a six-figure sum for a self-employed worker who sustained severe spinal, head and lower limb injuries and was left unable to work.

How long do I have to make a serious injury claim?

You must start your legal claim within 3 years from when the accident happened.

However, if you are claiming for a loved one, who has been left without the capacity to pursue their own claim, there is no time limit. 

How we work with you

Whether you or a loved one has suffered injury or loss as a result of a serious accident, our highly qualified team are here to help guide, advise and support you every step of the way. Clients have praised our approach, saying that we show “great compassion and understanding of the emotional difficulties” faced in such cases, and that “nothing is too much” for us. 

Serious injury  claims can take a long time to come to fruition. A lot of that time is spent gathering evidence about your issues and situation. We need to understand how your injuries have impacted your life, and whether there will be long term consequences. Sometimes these cases involve the police accident team and independent witnesses to your accident.

Once we have both decided to work together on your case, we will send you some paperwork to sign. This forms a contract between us. We will ask you for identification records and ask you to sign a document that gives us permission to get information about you from other authorities that will help us in your case.

We obtain your medical records, seek witness statements from you or other parties, and employ expert witnesses to give opinions that will help to build a picture about your claim. You may need to visit a range of specialists on our recommendation. This will all help to build a picture about how your injuries occurred, or are progressing, and will help us assess what help you may need in the future.

We settle most cases out of court, but if your claim must go to court, we will support you fully throughout.

Unlike a lot of other law firms, we will keep in touch with you every month, even if your case takes years.

You will be assigned a case handler at the outset of your case. Our in-house nurse will give a clinical assessment of your medical records when we get them and, if we think you have a claim, with your permission we will start to investigate what happened.

To prove your case, we must show that there was another party who was negligent and through their actions caused your injury. If we decide to work together, we will gather evidence in support of your claim and help you to access compensation as quickly as possible.

Our team

Ranked in legal directories as among the best personal injury solicitors acting for people in the county, we have more than 75 years’ experience supporting clients, often in extremely challenging and complex cases.

Practice Head, Andrew Cragg holds the Law Society Clinical Negligence accreditation and is an AvMA (Action against Medical Accidents) Panel member.

Our senior practitioner Helen Murphy is passionate about this area of law and is classed as a Senior Litigator with APIL (The Association of Personal Injury Lawyers)   and is a trustee of Headway Lincolnshire UK.

In addition, our private client and Court of Protection team assist clients in arranging Wills, Grants, Personal Injury Trusts and Deputyship Orders. 

We have rigorous risk assessment procedures, contributed to by our in-house nurse, ensuring that we are not providing clients with false expectations or unnecessarily incurring costs in progressing unmeritorious matters.

We have a long-standing relationship with the Lincolnshire branch of Headway and have been reaccredited by Headway UK  as Gold Standard, in which we have to show that we have experience in personal injury litigation, in the context of T.B.I. and its consequences.

Our fees and costs

Our legal costs and the money that we pay to medical experts, the Courts, barristers and other professionals along the long journey of your claim are covered by us, if we lose your case, or by the people you are suing for your injuries if you are successful.

There will be exceptions though, and these are covered in detail in documents that we will send you at the start of your case that form the contract between us. These exceptions are really around situations where you have broken the contract between us.

If you are successful and we have a no win, no fee arrangement between us, then the regulations mean that we can charge you no more than 25% of your compensation award as a “success fee”.

No win, no fee

We may be able to make your claim on a no win no fee basis. Should your claim succeed then most of your legal fees will be covered by your opponent with the rest paid from your settlement. You will not pay anything towards your legal costs if your claim is unsuccessful.

To make a no win no fee claim, you need to enter into an agreement that is linked to a suitable insurance policy. The cost of the insurance policy you would pay is covered in the money you get at the end of your case and is only payable if you win your case. We will explain this in more detail before we start your claim.

What our clients say about us

Due to the long-running nature of this work, and the after-care and support we provide to some of our clients who have endured the most-life changing effects, we form a great bond. We fiercely guard the privacy of all of the people, families and carers that we have worked for. That said, we have permission to share some of their feedback:

  • "Thank you so much for all of the help and support you gave my family through the last 4 years. We can not praise you enough for the time you have spent on her case and supporting her. We fully understood this was not a straight forward case. Our loved one is pleased with the outcome and so happy they can now put this behind them and move on."
  • "I'm very grateful for all your attention given to my mum's case and must say I'm, immensely pleased you have brought the case to a satisfactory conclusion."
  • "You did everything in your power to get this resolved in my favour so thank you for all your hard work and all the best for the future."
  • "I would like to take the time to say a heartfelt thank you from myself and my family to you in particular for the work, time, thought and care you put in to my case."


York Lincoln Head of Serious Injury - Helen Murphy, Chartered Legal Executive - Partner

Helen Murphy


01522 508 718

07972 926 698

Langleys will only use the information you provide to contact you in relation to your enquiry.


York Lincoln Medical Negligence Solicitor - Andrew Cragg, Head of Claimant Personal Injury and Medical Negligence

Andrew Cragg


01522 508 757

07720 091 168

Langleys will only use the information you provide to contact you in relation to your enquiry.


Sheena Hall Associate in Serious Injury and medical negligence Langleys Solicitors

Sheena Hall

Chartered Legal Executive – Associate

01522 508 799

07593 555 013

Langleys will only use the information you provide to contact you in relation to your enquiry.


Sarah Merrikin, Chartered Legal Executive

Sarah Merrikin

Chartered Legal Executive

01522 508 726

Langleys will only use the information you provide to contact you in relation to your enquiry.

Legal Directory Feedback

It feels like nothing is too much; they always have time to discuss matters and are very supportive.

Legal 500, 2020

Stands out through its focus on the individual needs of the client throughout the duration of the claim.

Legal 500, 2020

During what was an exceptionally difficult time for me and my family, I found the practice to be interested in my wellbeing and that of my family. I never was made to hold, they were never too busy, they discussed and listed to my concerns, even when they were born of distress or illness. They were person-centred and a safe pair of hands in a time when everything else had been thrown into chaos. I cannot speak highly enough of the importance of this

Legal 500, 2022

The team is understanding of the difficult emotional stress of pursuing a case, which they handle most sympathetically.

Chambers, 2020
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